We recognize that having to reconnect your account is inconvenient. Note that your Outlook.com email account is still active and all your messages remain accessible via a web browser. Once you reconnect, your Outlook.com emails will resume syncing to your desktop version of Outlook. You can access step-by-step instructions to reconnect your account at our official Microsoft support website at. What you need to do: Reconnect your desktop version of Outlook to your Outlook.com account to resume access. It appears that you have not yet reconnected your account, and as a result, your Outlook.com emails are no longer syncing to your desktop version of Outlook. To finalize your upgrade to the new Outlook.com, it’s necessary that you reconnect Outlook 2016 or Outlook 2013 to your Outlook.com account. Reconnect Outlook 2016/Outlook 2013 to Outlook.com to resume email access Reconnect Outlook 2016/2013 to to resume email accessĭear customer, to finalize your upgrade to the new, it’s necessary that you reconnect Outlook 2016 or Outlook 2013 to your account.
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